• Development of Ethanol business around the globe & operations of ISO & FCL.
• Generate new customers (End user, traders, distributors)
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends etc
• Establishes and adjusts selling prices by monitoring costs.
• Serve as the main point of contact for Sales and address calls for most general business issues escalate to Regional Director of Sales & operations.
• Responsible for generating PI’s & over viewing of post shipment documents.
• Liaise with shipping lines, freight forwarder & clearing agent.
• Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals
• Responsible to check L/C & corresponding with the Banks & Buyers.
• Continuously research and remain knowledgeable of industry trends and competition.
• Complete sales forecasts and sales activity report s and presentations in a timely manner.
• Foreign visits to build stronger relations with customers.

Additional Tasks:
 Supporting operational team.
 Dealing with vendors
 Responsible for HDPE drums procuring

• Responsible for Export Sales of Ethanol in MESA (Middle East & South Asia) Region.
• Negotiate and agree selling prices of all products for container business with customers to ensure products are competitive for buyers and maximizing the profitability of the company.
• Actively involved in processing of orders, on-time submitting quotations to customers, convincing, promoting, dispatching samples, and handling general customer enquiries & support, follow-ups and feedback.
• Manage and maintain relationships with key customers around the world.
• Utilize market research information to enhance sales success with potential customer.
• Resolve customer issues in a timely and efficient manner.
• Maintain and organize confidential service contracts. Negotiate contracts with agents and expedite export arrangements and maintain information on exports Update, Maintain and organize customer /supplier information.
• Close coordination with DGM Export and secure & target new potential buyers, markets, segments, countries for Ethanol sales in containers.
• Provide the DGM all relevant information relating to competitor activities, products or trend which may be utilized or commercially capitalized.
• Making Performa Invoices on SAP and follow-up with dispatch Team for PGI.
• Market & Foreign visits to build stronger relations with customers.

Responsible for answering customers’ queries (over phone) for the WARID Telecom program, or as directed by the management
Suggest ways and alternatives by using active problem solving skills to resolve complex CS situations.
Be up-to-date about any changes that take place regarding Products and services.
Ensure compliance to the set targets and policies by management authorities.

• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• Acting as a contact between a company and its existing and potential markets.
• Responsible for business development in the region of Middle East, North Africa & Asia.
• Plan and coordinate the international shipment of goods.
• Representing the organisation at trade exhibitions, events and demonstrations.
• Negotiating on price, costs, delivery and specifications with buyers and managers.
• Challenging any objections with a view to getting the customer to buy.
• Checking quantities of goods on display and in stock.
• Gaining a clear understanding of customers' businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Feeding future buying trends back to employers.
• Attending team meeting and sharing best practice with colleagues.
• Domestic & International Trips (visited 26 countries)

• Prepare complete set of documents pertaining to export shipping documentation based on L/C or other payment terms.
• Get all required documents attested from the relevant authorities/ministries/chamber of commerce.
• Follow-up with dispatch Team for PGI on SAP & making all Invoices on SAP.
• Follow up with Shipping Companies for BL finalization and issuance.
• Maintain a direct relationship with the Bank pertaining to all export procedures and documentation.
• Complete paperwork for acquiring certifications/lab test reports for the required items.
• Track electronically the status of all the shipments and preparing a report of the same.
• Maintaining and developing relationships with existing customers via Skype and emails.
• Ensure that shipments are in compliance with the laws and regulations governing the export industry.
• Sending insurance request to insurance Company for CIF Containers shipments
• Coordination with Surveyor (SGS/ INTERTEK) for Containers shipment
• Submitting all shipment Docs copies to accounts dept for EOU & financing purpose
• Dispatch of all original Documents to buyers or Banks